Ask your freight
a question.
Gio answers from your own shipments. Container positions, duty rates, filing deadlines and spend, in the same place you book them.
Meet Gio. Your little guide to the big world of ocean freight.
Big oceans. Busy ports. A world of cargo. Let's navigate it together.
No extra cost. No separate signup.
Moving possibility forward.
Gio is the assistant built into every Gateway account. It reads your shipments, documents and invoices, checks them against live vessel tracking and the current tariff schedule, and answers in plain language.
Fast
Fast when it matters.
Ask what needs attention and Gio lists the last free days, filing deadlines and invoices coming due, before they cost you money.
Connected
Care for a more connected world.
Shipments, documents, invoices, tracking and tariffs in one conversation, instead of five tabs.
Intelligent
Helpful insights for what's next.
Spend by lane, quarter over quarter, and the duty on a product before you order it.
Trustworthy
Yours alone.
Scoped to your account, and every number points back to the shipment or invoice it came from.
Happy when a container is delivered or an invoice is paid. Worried when something is late or on hold. Sad when something is cancelled, and excited for a big win. Gio's face changes with each answer.
Everything it knows comes from your account.
Shipment status
Positions, berth windows and ETAs pulled from live vessel tracking, not from your inbox.
Duty and tariffs
HTS lookups and landed-cost math against the current schedule, including Section 301 and 232.
What needs attention
Filing deadlines, last free days and invoice dates, surfaced before they cost you money.
Documents
Bills of lading, commercial invoices and customs paperwork, checked for what is missing.
Gateway Shield
Cargo insurance quotes, policies and claims without leaving the conversation.
Your own numbers
Freight spend, lane mix and quarter-over-quarter movement across your account.
In the browser alongside your shipments, as a desktop window that stays open while you work, or in the Gateway Link app on your phone.
macOS
Windows
iPhone
Android- Scoped to your account. Gio reads the shipments, documents and invoices you already have access to, and nothing belonging to another customer.
- Answers point back at what they came from, so you can open the shipment or the invoice behind any number it gives you.
It is already in your account.
Gio comes with Gateway. There is nothing to install and nothing to add on.
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